Refund Policy

Printer Solutions
Website: https://printers-setup.site/
Email: admin@printers-setup.site
Address: SE-17, Main Gate of Devika Tower 6, Nehru Place, New Delhi, Delhi 110019, India

Effective Date: January 1, 2026

1. Overview

Printer Solutions is committed to providing reliable and satisfactory printer setup and support services. This Refund Policy outlines the terms under which refunds may be issued for services provided through our website https://printers-setup.site/.

By using our services, you agree to the terms described in this Refund Policy.

2. Service-First Payment Model

We follow a “service first, pay later” model. Payment is requested only after the service has been successfully delivered and confirmed by the customer.

Because payment is collected after service completion, refund requests are evaluated carefully based on the circumstances outlined below.

3. Eligibility for Refund

You may be eligible for a refund under the following conditions:

  • The service was not delivered as agreed.

  • The issue remains unresolved despite reasonable troubleshooting efforts.

  • A billing error or duplicate charge occurred.

  • A technical limitation prevented us from completing the service.

Refund requests must be submitted within 7 days of payment.

4. Non-Refundable Situations

Refunds will not be issued in the following situations:

  • The issue was resolved and service was successfully delivered.

  • The problem arises due to hardware failure not covered under support scope.

  • The customer refuses recommended troubleshooting steps.

  • Incorrect or incomplete information was provided by the customer.

  • Third-party software or hardware limitations prevent resolution.

  • Change of mind after successful service completion.

5. Partial Refunds

In certain cases, partial refunds may be granted if:

  • Only part of the agreed service was completed.

  • Service was partially delivered but limited by technical constraints.

The refund amount will be determined based on the portion of service completed.

6. Refund Process

To request a refund, please contact us at:

Email: admin@printers-setup.site

Please include:

  • Your full name

  • Service details

  • Date of service

  • Payment confirmation

  • Reason for refund request

We will review your request within 3–5 business days and notify you of the decision.

7. Refund Method

Approved refunds will be processed through the original payment method used during the transaction. Processing times may vary depending on the payment provider or banking institution.

8. Dispute Resolution

If you are dissatisfied with our service, we encourage you to contact us first so we can resolve the issue promptly and professionally.

We aim to maintain fair and transparent billing practices and prioritize customer satisfaction.

9. Policy Updates

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions regarding this Refund Policy, please contact:

Printer Solutions
SE-17, Main Gate of Devika Tower 6
Nehru Place, New Delhi, Delhi 110019, India
Email: admin@printers-setup.site

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